Terms of Service

1. Acceptance of Terms

By accessing, registering, or using TCGFever ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use our services. We reserve the right to modify these Terms at any time; changes will be effective upon publication on this page.

2. Description of Service

TCGFever is an online marketplace that allows users to buy and sell trading card game (TCG) products and related items. TCGFever acts solely as a technology platform connecting buyers and sellers; it is not a party to transactions between users, does not take possession of items, and does not act as a financial intermediary.

Services include:

• Fixed-price and auction-format item listings
• Bidding and offer system
• Payment facilitation through external processors (Stripe, Conekta)
• Review and reputation system
• Search tools and product catalog

3. Eligibility and User Accounts

To use TCGFever you must:

• Be at least 18 years old or have authorization from a legal guardian
• Provide truthful information and keep it up to date
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account

You are responsible for all activity under your account. TCGFever reserves the right to suspend or cancel accounts that violate these Terms.

4. Listings

By listing items on TCGFever, you represent and warrant that:

• You are the legitimate owner of the item or are authorized to sell it
• The description, photos, and condition of the item are accurate and truthful
• The item does not violate our Prohibited Items policies
• You will fulfill shipping commitments once the sale is completed

TCGFever reserves the right to remove listings that violate these policies without prior notice.

5. Auctions and Bids

• Bids are binding. By placing a bid, you commit to completing the purchase if you win.
• Sellers are obligated to honor completed auctions and ship the item to the winner.
• Bids cannot be canceled once placed, except in exceptional circumstances determined by TCGFever.
• If an auction has a reserve price that is not met, the auction will end without a sale.
• TCGFever reserves the right to cancel auctions that violate the Terms or show suspicious activity (shill bidding, price manipulation).

6. Fixed-Price Purchases

• Buyers may add items to their cart and create orders grouped by seller.
• By creating an order, the buyer commits to completing payment.
• Sellers commit to shipping items once payment is confirmed.
• Each seller may set a minimum order amount.

7. Payments

Payments are processed through authorized third parties (Stripe for credit/debit cards, Conekta for OXXO cash payments). TCGFever does not store payment card data.

• Buyers must complete payment within the timeframe established by the seller.
• In case of non-payment, the order may be canceled and the buyer may receive a reputation penalty.
• Refunds will be processed in accordance with the payment method's policies and applicable Mexican Consumer Protection Law.

8. Shipping and Delivery

• The seller is responsible for packing and shipping items safely.
• Shipping costs are determined by the seller and communicated to the buyer before completing the transaction.
• Using tracked shipping services is recommended for valuable items.
• The buyer must confirm receipt of the item through the platform.
• If the buyer does not confirm receipt within a reasonable period, the order may be automatically completed.

9. Disputes Between Users

In case of conflict between buyer and seller:

• We recommend first attempting to resolve it directly through order comments.
• If no agreement is reached, either party may report the issue to TCGFever.
• TCGFever may mediate the dispute, but is not obligated to act as an arbitrator nor guarantees a favorable resolution for either party.
• Currently, TCGFever does not offer a formal buyer protection program with refund guarantees. We are working on implementing these protections. Please check our Buyer Protection page for updates.

10. User Conduct

The following is prohibited:

• Harassing, threatening, or discriminating against other users
• Posting false, misleading, or defamatory content
• Manipulating auctions or prices (shill bidding)
• Creating multiple accounts to evade restrictions or suspensions
• Attempting to contact other users outside the platform to evade fees
• Using the platform for illegal activities
• Reverse engineering, scraping, or unauthorized access to TCGFever systems

11. Prohibited Items

Counterfeit cards, stolen items, and other prohibited items are not allowed. Please refer to our Prohibited Items page for the complete list.

12. Fees

Platform usage fees are detailed on our Fees page. TCGFever reserves the right to modify fees with prior notice to users.

13. Intellectual Property

• All TCGFever content (logos, design, code, text) is the property of TCGFever or its licensors and is protected by intellectual property laws.
• Trading card game trademarks, names, and logos (Pokémon, Magic: The Gathering, Yu-Gi-Oh!, One Piece, etc.) belong to their respective owners.
• By posting content (photos, descriptions), you grant TCGFever a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content within the platform.

14. Limitation of Liability

TCGFever is provided "as is" and "as available". To the extent permitted by law:

• We do not guarantee the quality, safety, legality, or authenticity of items posted by users.
• We are not responsible for the actions, omissions, or breaches of buyers or sellers.
• We are not liable for indirect, incidental, special, or consequential damages arising from use of the platform.
• We do not guarantee uninterrupted availability of the service.

15. Indemnification

You agree to indemnify and hold TCGFever harmless from any claims, damages, losses, or expenses (including attorney fees) arising from your use of the platform, violation of these Terms, or infringement of third-party rights.

16. Termination

TCGFever reserves the right to suspend or cancel your account at any time, with or without notice, for violation of these Terms. You may cancel your account at any time by contacting [email protected]. Account cancellation does not release you from pending obligations (in-progress orders, open disputes).

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Mexican States. For the resolution of any dispute, the parties submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Contact

For questions about these Terms of Service, contact us at:

• Legal: [email protected]
• Support: [email protected]